FAQs

Will There Be WIFI?

Yes! We have 4G router in the shared living area that serves the main part of the house and outside bar area. This may reach some of the closer rooms but the further away the weaker the signal.


Where is Soul & Surf Portugal?

We are located about 6km from the center of Lagos outside the village of Odiáxere. Using the toll road we are an easy hours drive from Faro airport.


What Voltage And Plugs Do You Use?

Portugal has 220 volt electricity and use the European twin pin type E or F plug.


What Isn’t Included?

… unless specified in your package ‘inclusion’ list.

  • Donald Trump
  • Booze
  • Taxis to/from Soul & Surf
  • Snacks & drinks above and beyond the standard meals and drinks we provide*
  • Massages with our in-house therapists*
  • One to One Yoga Session*
  • Full Photo & Video package, all the shots from the week*
  • Extra activitys & trips*
  • A/C is not guaranteed, although some rooms do have it.

*But is very much available.

What Is The Weather, The Surf, The Water Quality Like?

The weather in Portugal, like much of Europe is changeable. The Algarve can benefit from Mediterranean like weather often being dry and warm.  The summers are hot with very little if any rainfall, but don’t let that fool you. The water can be cold.

Autumn through spring is a lot cooler but still warmer than the rest of Europe, the nights are cold during the winter months but it never freezes with highs of 20°c to be expected at midday during clear bright days and believe it or not, often warmer water temperatures than summer. It can rain. If coming outside of the summer months bring a raincoat and warm clothes for the evenings and cooler days.

 

What Is The Currency? Can I Get Cash?

The currency used here in Portugal is the Euro, and providing you have the relevant funds in  your account you can get cash out at many of the ATM’s in the area. Check http://www.xe.com/ucc/ for current conversion rates. Most major places accept credit and debit cards but some smaller local places do not, so carry a few Euros around for an espresso or an Ice Cream.

 

What Is Included In My Stay?

We offer a couple of different, semi inclusive packages for the surfer and yoga enthusiast. See the full list of inclusions of each package <here>.

 

What Food Can I Expect?

We cater for all diets here at Soul & Surf, all we ask is you let us know in advance. A lot of traditional Portuguese restaurants specialise in Fish or meat dishes. Lagos and Sagres have many international, independent restaurants that not just cater for but aim at vegetarians and vegans all using extremely fresh, tasty local produce.

 

What Else Is There To Do?

Check out the local town of Lagos with its beautiful beaches, marina, cobbled streets and a wide variety of food.

Golf? This area has, apparently,  many world class golf resorts and courses where you can bat a ball until your heart’s content.

Seriously though, there’s loads to see and do in the Algarve, we can’t even begin to list everything you could do on a holiday here. Check Trip Advisor, Lonely Planet and Rough Guides, they’re better than we are at this kind of thing.

 

What Do I Need To Bring?

You really can travel light and most things are easily available here thanks to the expat community but here is a quick reminder list of some basics to bring.

  • It’s always nice to have your own wetsuit, a 3’2 or a 4’3 would suffice most of the year.
  • Swimwear
  • Beach Towel
  • Waterproof sunblock and Zinc
  • Sun Hat
  • Yoga gear
  • Light clothing, it can be hot!
  • Warm clothing for the cooler evenings, and waterproofs just incase.
  • Some long sleeved and leg-covering clothes to protect from the sun.
  • A personal first aid kit containing disinfectants, band aids, perhaps some antibiotics.
  • A decent deet based mosquito repellent, especially in the summer months
  • Comprehensive Travel Insurance including watersports.

Plastic is a huge problem the world over, we encourage all of our guests to bring a reusable water bottle.

 

What Are The Local Medical Facilities Like?

There is a fairly small hospital in Lagos that can deal with minor scrapes or upsets, for anything bigger, Portimao hospital is only 20 minutes from us and has the best medical facilities in the Algarve.

All you’ll need is your EHIC card or Passport if you are from the European Economic Area and Switzerland…. We’ll see what happens with Brexit for us Brits!


What Are The Arrival & Departure Details?

Arrival and departure days are Friday and Mondays. Due to this turnaround we cannot check you in to your room until at least 3pm. Check out is at 10am

See instructions on how to get to us <here>.

What Amenities Do You Have?

WIFI in the main living area, shared swimming pool, an indoor lounge and  a covered outdoor eating area, a massage & treatment room, a yoga shala, beautiful, lush, gardens, a lemon / citrus grove, fruit trees and an outdoor bar equipped with BBQ, Pizza Oven and outdoor seating.

 

What About Alcoholic Drinks?

It’s not included in your stay but it is also not discouraged. We have an outdoor bar that we’ll keep stocked with local beer & wine. Fridge space is of a minimum but if you want to bring some duty free and keep it in your room, feel free to do so.

Or

Booze is not included in your stay and fridge space is of a minimum but we have ice and if you want to bring some duty free and keep it in your room, please feel free to do so.

 

Is my booking protected against insolvency?

Soul & Surf is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, all guests booking with Soul & Surf are fully insured for all monies paid as detailed in your booking confirmation form in the unlikely event of insolvency. This also includes repatriation if required.

Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.

For full details, see <here>.

 

How Do I Get To You?

The closest airport is Faro, and you can easily fly direct here from many European hubs.  You can fly return from London for around £100, or from many other European airports for around €140.

For EU flights check out the following budget airlines: easyjet.com / ryanair.com / monarch.co.uk

We tend to browse Skyscanner.net to get the full picture for long-haul flights as they seem to offer the best range of deals from different airlines.

From the Airport

Airport transfers aren’t included in the cost but can help you organise this and hope to hook you up with other guests traveling on the same flights as you to spread the cost.  The price for a 4 passenger taxi from the airport is about €100. If you want to make your own way from the airport, we can suggest Vibel Taxis as they have set prices per car.

Alternatively, there are many shuttle bus companies operating this part of the algarve, Faro Shuttle Bus that will take you from the airport to Lagos from €15 when booked in advance.

We are less than a 10 minute drive from Lagos town center as well as the bus or train station. Your best bet is to get a taxi or an Uber.

How far away is the airport from us by car? How long does it take to get to us?


Do You Supply Towels?

Yes we supply towels for your room and towels for the swimming pool, but please bring your own beach towel.

 

Do I Need A Visa?

Applying for a Portuguese visa is not required for nationalities from the EU countries (who may stay for an unlimited period, but must register with the local authorities after three months). Residents from Australia, Canada, or the USA can stay up to 90 days. Other nationals are advised to check visa requirements. F@%k know’s what happens for us Brits!

 

Can I Use My Phone?

Not at the dinner table! Most International networks work in Portugal and European providers often include calls, texts and data usage as part of your usual allowance.  Charges may apply and will really stack up if you need to use your phone regularly.

 

Can I Bring My Children?

We very much welcome families coming to stay with us and do what we can to make it affordable and workable with the kids. But we have to be realistic too, we’ve got a small number of rooms so we need to get income from them when they’re being used.

So if we can add extra beds or a cot to your room we can keep things very reasonable, if the kids need their own room we have to charge the normal rate. See the rates on our What’s Included page.

We’re not allowed to recommend or offer baby-sitting or childcare as a service as our UK insurers advise us not to since the local mums from the area aren’t qualified, registered or insured. But we can introduce you to some of the Sri Lankan ladies from the local village that look after Ed & Sofie’s baby and our friend’s kids and if you feel comfortable you can arrange child-care whilst you surf or practice yoga directly with them at very reasonable rates.

We love the kids to join in with whatever we can reasonably allow them to do. Surfing is inherently dangerous activity so we have to have some limitations, check them out on our What’s Included page. Talk to the yoga teacher when you arrive if you’d like your kids to try yoga. It has the be at the yoga teachers discretion and not to the detriment of our other yogis experience. There’s plenty of other stuff we can fully allow the kids to get involved with. See our What’s Included page for what else is available.

Are There Surf Shops Nearby?

Yes, some very good ones in Lagos and Sagres that have you covered. No doubt we’ll stop in at one or two throughout your stay. Don’t be offended if we don’t visit them with you, our will power is weak and will spend a months wages in a day if we could!

We will also stock a careful chosen selection of surf equipment and accessories in our shop.