FAQs

Will There Be WIFI?

Our main lounge, pool and café area has WIFI. It may extend to some rooms verandahs but please don’t bank on that. It’s fairly reliable but we are in rural, village Sri Lanka so expect some drop outs, and slow downs.

Where is Soul & Surf Sri Lanka?

We are located a few kilometres inland from the south east coast of Sri Lanka between Galle & Weligama. With the new highway completed it takes about 3 hours to get from Colombo International Airport to Soul & Surf Sri Lanka.

See our Location page.

What Voltage And Plugs Do You Use?

Electricity is at 220v in Sri Lanka. Our sockets are universal sockets which take pretty much every international plug type.

Elsewhere in Sri Lanka you find a mix of 3 pin round sockets and 3 pin square, UK-type, sockets.

What Isn’t Included?

… unless specified in your package ‘inclusion’ list.

  • Taxis to/from Soul & Surf
  • Snacks & drinks above and beyond the standard 3 meals and drinks we provide*
  • Mini Bar items*
  • Massages with our in-house therapists*
  • One to One Yoga Session*
  • Full Photo & Video package, all the shots from the week*
  • Sri Lankan Cooking Class with our local chef*
  • Extra Morning Canoe or SUP trips*
  • SUP Tours*
  • All natural Spa Treatments using local ingredients in your room*

*But is very much available and can be charged to your room.

What Is The Weather, The Surf, The Water Quality Like?

Sri Lanka has a tropical climate and is therefore hot and humid all year long. May through to October is the SW monsoon with more rain, onshore winds and humidity with consistently large waves, often too large for many of our reef breaks but there bays and beaches which clean it up for surf . The peak tourist season in the area, and the dryest months, of December, January and February coincide with a smaller swell season but really good wind patterns. Still at this time it’s rarely smaller than shoulder high. The two months pre- and post-monsoon, November, March & April is when the swell is consistently larger and more challenging with waves averaging about head high or more. But there’s more chance of storms in these months.

Daytime air temperature ranges from 28º-34º dropping to around 22º-26º overnight. Check this government site our for specific information.

Water temperatures are pretty consistent at 27º-29º so you can surf in board shorts the whole season long. The water quality is pretty good except during storms when the rivers wash out into the sea bringing all manner of stuff with them.

Wear your rash vest (provided as part of your Surfer package), hat and decent sun-screen for sun-protection and for modesty in rural areas

What Is The Currency? Can I Get Cash?

Sri Lankan Rupees is the national currency. Check http://www.xe.com/ucc/ for current conversion rates. ATM’s and Exchange Facilities are plentiful, including in the airport arrival hall. All major currencies accepted.

What Is Included In My Stay?

We offer either a Surfer package or a Non-surfer package for the travelling companion of a Surfer package guest. See the full list of inclusions of each package <here>.

What Food Can I Expect?

Our whole kitchen team are Sri Lankan, led by our head Chef de partie Indika Dhathanga Dhanunka. With 10 years of international experience Indika has experience of cooking Sri Lankan, Western, Arabic, Italian, Indian & Thai food.

We have developed a menu with the inspiration being ‘Sunshine Food’ and then working with Indika and his team to develop this with local, fresh produce. Healthy eating, local produce, indulgent touches, Sri Lankan techniques, international combinations, beautifully presented.

What Else Is There To Do?

There’s loads to see and do in Sri Lanka, we can’t even begin to list everything you could do on a holiday here. Check Trip Advisor, Lonely Planet and Rough Guides, they’re better than we are at this kind of thing.

But there are some things you could do within in a day, local to us, whilst you’re with us.

  • SUP Trips. You can Whale Watching, mainly from November to April
  • Tea Plantations tour
  • Yala National Safari Park visit (a very long day, but do-able)
  • Galle – historic for town, now a cosmopolitan arty hangout.
  • Sport Fishing trips

Ask us in advance and we can help arrange a day trip or you could tag some extras days before or after your stay with us.

What Do I Need To Bring?

You really can travel light but here is a quick reminder list of some basics to bring.

  • Warm water surf wear, shorts, bikini, leggings (if you are prone to a rash) etc.
  • Reef Boots for those surfing reefs (not necessary if you are a beginner)
  • Swimwear
  • Beach Towel
  • Waterproof sunblock and Zinc
  • Sun Hat
  • Yoga gear
  • Light clothing, it’s hot!
  • Some long sleeved and leg-covering clothes to protect from the sun.
  • A personal first aid kit containing disinfectants, band aids, perhaps some antibiotics.
  • A decent deet based mosquito repellent
  • Bring plenty of Vitamin C against infections. You might also take some general vitamin supplements plus calcium and magnesium to keep your immune system boosted.
  • Comprehensive Travel Insurance including watersports.
  • Stuff for your kids. You can get the basics here, but it’s worth bringing your usual items and preferred brands.
  • Specialist food-stuffs. If you have special food requirements it is best to bring what you can, as many specialist western products are just not available in Sri Lanka.
What Are The Local Medical Facilities Like?

We are pretty much equidistant, about 30 minutes depending on time of day,  between two pretty good hospitals in Galle and Matara. Although the administration and organisation can be fairly hectic the standard of medical care is good. People tend to visit hospitals for all but the most minor or illnesses.

For very minor issues we have a good English speaking Doctor nearby in Habaraduwa, about 15 minutes from us.

What Are The Arrival & Departure Details?

Arrival and departure day is each Saturday. Due to this turnaround we cannot check you in to your room until at least 3pm.

See instructions on how to get to us <here>.

What Amenities Do You Have?

Air conditioned rooms, WIFI in communal areas, two shared swimming pools, 2 indoor lounges and 2 covered outdoor lounges, a massage & treatment room, a yoga shala, beautiful, lush, river-front gardens.

What About Alcoholic Drinks?

We currently cannot serve alcoholic drinks to you due to strict local licensing laws. Guests are legally able to buy their own alcohol and consume it on the premises as long as you keep your receipt with you. We can help you with this by arranging tuk tuks to the booze shop 8 minutes away from Soul & Surf.

 

Is my booking protected against insolvency?

Soul & Surf is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, all guests booking with Soul & Surf are fully insured for all monies paid as detailed in your booking confirmation form in the unlikely event of insolvency. This also includes repatriation if required. 

Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.

For full details, see <here>.

How Do I Get To You?

It’s most convenient to fly to Colombo Airport, Bandaranaike International Airport which is served by flights from the UK, The Gulf, Singapore, KL and most major European airports. From Colombo airport it’s about a 3 hour drive to us.

Flights from Europe to Colombo typically range from £450 return to about £650 if you book ahead and avoid the school holidays! Check out these sites to help you find the right flight:  Kayak / Skyscanner

From the airport

See instructions on how to get to us from Colombo airport <here>.

Do You Supply Towels?

Yes we supply towels for your room and towels for the swimming pool, but please bring your own beach towel.

Do I Need A Visa?

Almost all citizens visiting Sri Lanka for less than a month can get a Visa On Arrival. This can be pre-arranged and prices checked by visiting this website: http://www.eta.gov.lk/slvisa/.

Can I Use My Phone?

International networks work in Sri Lanka but charges will really stack up if you need to use your phone regularly. (As we write this) foreign tourists receive a SIM card at immigration which you can use during your stay in Sri Lanka, otherwise SIMs can be easily and cheaply bought locally.

Can I Bring My Children?

We very much welcome families coming to stay with us and do what we can to make it affordable and workable with the kids. But we have to be realsitic too, we’ve got a small number of rooms so we need to get income from them when they’re being used.

So if we can add extra beds or a cot to your room we can keep things very reasonable, if the kids need their own room we have to charge the normal rate. See the rates on our What’s Included page.

We’re not allowed to recommend or offer baby-sitting or childcare as a service as our UK insurers advise us not to since the local mums from the village aren’t qualified, registered or insured. But we can introduce you to some of the Sri Lankan ladies from the local village that look after Ed & Sofie’s baby and our friend’s kids and if you feel comfortable you can arrange child-care whilst you surf or practice yoga directly with them at very reasonable rates.

We love the kids to join in with whatever we can reasonably allow them to do. Surfing is inherently dangerous activity so we have to have some limitations, check them out on our What’s Included page. Talk to the yoga teacher when you arrive if you’d like your kids to try yoga. It has the be at the yoga teachers discretion and not to the detriment of our other yogis experience. There’s plenty of other stuff we can fully allow the kids to get involved with. See our What’s Included page for what else is available.

Are There Surf Shops Nearby?

Yes, there are a handful of little surf shack shops springing up in the area for your basic surf equipment requirements, including some pretty good repair shops. We will also stock a careful chosen selection of surf equipment and accessories in our shop.

Guest Reviews

The S&S team were awesome, so warm & friendly to the point that they almost felt like they were guests too!  While still keeping us super organised.  The villa team were wonderful, nothing was too much trouble & they didn’t stop smiling! The surf lessons were great! Adam was so good at explaining everything & […]

Jennifer Russell