Thanks very much for choosing to come and stay with us in Portugal. We will do everything we can to make your stay a memorable one. It might be worth having a look at some of our pages to help you get prepared for your trip. We have an FAQ we try to keep adding to answer any regular questions we get. We have some really good info in our Surf section and our Yoga section including some idea on what to expect. And, of course, you can always contact us here <click to show address> to ask any further questions now or nearer the time.
Just a quick reminder that, if this is an advance booking, we ask for the balance of your holiday amount to be settled 30 days before arrival in order to 100% confirm your room.
See you in the sunshine!
From all of us at Soul & Surf Portugal
Soul & Surf Ltd is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ”The Package Travel, Package Tours Regulations 1992” all passengers booking with Soul & Surf Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Soul & Surf Ltd. This insurance has been arranged by Affirma, a trading brand of MGA Cover Services Limited (registered address Farren House The Street, Farren Court Cowfold West Sussex RH 13 8BP, company registration: 08444204 authorized and regulated by the Financial Conduct Authority registration number 678541) and is underwritten by HCC International Insurance Company PLC, a subsidiary of HCC Holdings, Inc., HCC International Insurance Company PLC is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority. Registered in England and Wales No, 01575839. Registered Office. Walsingham House, 35 Seething Lane, London, EC3N 4AH. Financial Services Register number 202655.
In the unlikely event of Insolvency you must Inform Claims Settlement Agencies immediately on +44 (0) 1702 427 239 or at submitclaim.co.uk/TDC15. You can also write to them by email email@example.com or by post at 308-314 London Road, Hadleigh, Benfleet EssexSS7 2DD. Please ensure you retain this booking confirmation form as evidence of cover and value.
Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.